I blame myself - the thing that I was tracking was the optional AC adapter (I didn't read the shipping manifest closely enough). The problem is - why haven't they shipped me the thing itself? Estimated shipping date on the online form still reads the 29th (that would be yesterday), and I'm on hold with Sony just to ask 'what the f#$k?'
I wouldn't mention it, except that the hold 'music' is crappy smooth jazz, interspersed with someone telling me about how exciting the Sony eReader is, and that I should ask the operator that answers (which presumably, despite the evidence of the last 10 minutes, they will) more details about it.
The thing about being on hold is that you aren't really listening to the music, so when a song stops you get SO excited that someone actually picked up. But they didn't.